Windows 2008 R2 and Windows 7 Freeze on VMware vSphere 4

Although this issue has been resolved with vSphere 4 U1, for those of you that haven’t upgraded please be aware of a known issue with Windows 2008 R2 and Windows 7 where the guest operating system can freeze for a long period of time.  The issue is noted in VMware KB 1011709.

The resolution is to either upgrade to U1 or to use the standard SVGA driver and not the one provided in the VMware Tools package.

VMware KB 1011709 Excerpt…

To deselect the SVGA drivers installed with VMware Tools:

When you install VMware Tools, select VMware Tools Custom Install and deselect the SVGA driver.

Alternatively, remove the SVGA driver from the Device Manager after installing VMware Tools.


  1. Doing some web surfing and noticed your blog appears a bit screwed up in my K-meleon internet browser. But fortunately hardly anyone uses it anymore but you may want to check it out.

  2. this actually helps, now i happen the problems and i donot know how to work out,
    i look google and found your blog,
    thanks once againjust one thing, may i post this entry on my blog? i will add the source and credit to your site.regards!

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